Privacy policy
Last updated: November 10, 2026
This Privacy Policy explains how HomeSani handles personal information when you visit www.homesani.us, place an order, or contact us. HomeSani is operated by Zhejiang Nuojie Daily Chemical Technology Co., Ltd.
Information we collect
- Contact and delivery information such as your name, email address, billing and shipping addresses, and phone number if you provide it.
- Order and transaction information such as the items you purchase, order totals, payment status, and return or refund history. Payment information submitted at checkout is handled through Shopify and the payment providers supporting the payment method you select.
- Customer support information such as your messages and any photos or other information you choose to send.
- Website and device information such as IP address, browser and device details, pages viewed, and interactions with our store. Shopify and services used on our store may collect this information through cookies or similar technologies.
We collect information directly from you, automatically when you use the site, and from service providers when they confirm activities such as payments or deliveries.
How we use personal information
We use personal information to operate the store, process transactions, fulfill and track orders, provide customer support, process returns and refunds, maintain site security, detect fraud, understand how the store is used, and comply with applicable legal and recordkeeping obligations.
How we disclose personal information
We disclose information as needed to Shopify, payment providers, and shipping and fulfillment providers. For example, we provide the information needed to deliver an order to the parties handling the shipment. We may also disclose information when required by law or when necessary to investigate fraud, protect customers, or respond to a lawful request.
Shopify and cookies
Shopify hosts our store and processes information in connection with site visits, checkout, and purchases. Shopify's own consumer privacy policy provides more information about how Shopify handles personal information and how you can exercise choices with Shopify.
Cookies and similar technologies help maintain functions such as the shopping cart, checkout, and store security. Use your browser settings and any privacy controls available on our site to manage cookies. Disabling some cookies can affect store features.
Shopify Consumer Privacy Policy
Where information may be processed
HomeSani operates from China and serves U.S. customers. Depending on the service involved, personal information may be accessed or processed in the United States, China, or other locations where Shopify and our service providers operate.
Retention
We keep personal information for as long as reasonably needed for the purpose for which it was collected, taking into account order and support needs, tax and accounting requirements, fraud prevention, and dispute resolution.
Your choices and privacy rights
Depending on your state and the law that applies, you may have rights to access, correct, or delete personal information, obtain a copy of certain information, opt out of certain disclosures or targeted advertising, or appeal a decision on a privacy request. To make a request or submit an appeal, email [email protected]. We may ask for information needed to verify your request. We will handle requests in accordance with applicable law.
Contact
For privacy questions or requests, email [email protected] or write to HomeSani, Zhejiang Nuojie Daily Chemical Technology Co., Ltd., No. 23 Huaqian Avenue, Pingqiao Town, Tiantai County, Taizhou, Zhejiang, China.