Shipping policy
HomeSani ships eligible orders to U.S. addresses supported at checkout. Available services, shipping charges, and delivery estimates are shown at checkout before you place your order. All shipping prices are in U.S. dollars.
Order processing
Orders typically take 1–3 business days to process before shipment. Carrier transit time begins after the order ships. Business days are Monday through Friday, excluding applicable holidays.
| Shipping service | Estimated transit after shipment | Shipping charge |
|---|---|---|
| Standard | 3–7 business days | $8 on eligible orders below $25. Free on eligible orders of $25 or more. |
| Expedited | 1–3 business days | $15 where available. |
Allow an estimated 4–10 business days in total for Standard or 2–6 business days for Expedited, including processing. The free shipping offer applies to Standard shipping. The $25 threshold is based on the merchandise subtotal after discounts and before taxes and shipping charges.
Product and destination restrictions
Some items, including certain cleaning liquids or aerosols, may have carrier or destination restrictions. Available shipping methods depend on the items in your order and your delivery address. Eligible orders can be placed using the methods displayed at checkout.
Shipping updates and delays
If we cannot ship within the stated processing timeframe, we will contact you with an updated shipping estimate, when available, and give you the choice to accept the delay or cancel the unshipped items for a prompt refund. For help with your shipment or a delivery issue, email [email protected] with your order number.